State Farm® Insurance Agent Kitsia Gaines

"The customer service is very good. Mr. Juan Umana is very efficient and professional, he maintains a cordial and respectful treatment. I am very grateful for everything."

"I have deal with Juan Umana several times and have always received respectful treatment and efficient service. I appreciate that the office has such a good agent"

"I am very new with this agency but so far they have been splendid. Efficient, knowledgeable,and service oriented. Refreshing to say the least."

"Great rates, easy to deal with, nice people."

"Excellent service"

"We have been with this agency for many years! Kitsia and her team have always been accessible, prompt and courteous. And they have always had the best rate- which is a bonus! Would highly recommend! Keep up the great work."

"Awesome experience with this team. Very professional and knowledgeable. Thank you guys for catering to my needs. Highly recommend this branch."

"This was the best phone call to ever benefit me the The quote was unbelievable I still can’t believe it also by far the The greatest customer service ever"

"State Farm has always been a number 1 choice for car insurance for me. Best pricing , Awesome customer service and great coverage . Christian is very polite and helpful and gets the best quotes for his customers . I would highly recommend State Farm ."

"Good relations. Honest."

"Nice team, affordable quotes"

"Excellent service and nice people to deal with I would recommend them"

"Kitsia Gaines is by far one of the BEST insurance agents I’ve ever had the pleasure of working with. Keep up the good work ma’am. Thank you for EXCELLENT customer service!"

"The best customer services and insurance in town 👌 congratulations 🎊 👏 💐 wishing you all a great year 2025. God bless you all"

"I am a current client and to be honest i am so pleased with their service. Most companies dont care if you are happy with them after you are locked in but they do."

"I couldn't ask for a better agent, I've never had a question that wasn't answered and in a timely matter."

"Polite"

"Terrible, they don’t reach back out to you when requested or follow requested hours or directions to follow up. They bombard you with requests for money even though your policy was cancelled months ago. They attempt to change your policy and then tell you your policy is cancelled and during which they told me I’d get a new policy and no one followed up even while I was calling them and leaving messages. Then they automatically reinstated my policy and barely sent any notifications meanwhile I have another insurance all together. Just unprofessional with the work."

"My insurance agent Kitsia is always on point. Got me the quotes I needed when I needed them. In addition, constant reminders of when my home or car insurance is about to be due or past due. My life takes a lot out of me and it’s great to have a team behind me looking out for my best interests."

"Very knowledgeable, professional and price conscious looking out for the customer."

"Kitsia was very helpful, extremely polite and resolved my issue in 2 minutes. I’ve been with this State Farm agent for many years and never had an issue. I'm 100% satisfied and that is why they have all of my car, home and liability policies. I recommend them to all of my friend's."

"The staff members at this office are extremely helpful and knowledgeable. Highly recommended!"

"Love! Love!! Love!!! these people couldn't ask for a better agent or service!! #kallkitsia #getgaines!!"

"Amazing Team.. very professional and knowledgeable not to mention that they go out of their way to help you with any issues you may have always customer satisfaction. Thank you and Happy New Year to the State Farm Staff."

"The service of kitsia Gaines of State Farm all the staff are very professional and they help me with any service that I need the representatives Christina is very helpful with me of any thing I need I’m very happy either the service they give 100 % happy service Luis Diaz happy new year 2025 be safe everyone"